Refund and Returns Policy
Effective Date: January 3, 2025

At ArtPariz, we are committed to providing our customers with high-quality products and exceptional service. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and refund process. Please read the following Refund and Returns Policy for details on how we handle returns and refunds.

1. Eligibility for Returns

We accept returns for products that meet the following criteria:

  • The item is unused and in its original, unopened packaging.
  • Returns must be made within 30 days of the delivery date.
  • A valid proof of purchase (order number or receipt) must be provided.

2. Non-Returnable Items

The following items are not eligible for returns or refunds:

  • Customized or personalized products.
  • Perishable items, such as food or flowers.
  • Clearance or final-sale items.
  • Opened or used items related to personal hygiene, such as bedding or cosmetics.

If you are unsure whether an item is eligible for return, please contact us for clarification before initiating a return.

3. Refund Process

Once we receive your returned item and it meets the eligibility requirements, we will process your refund.

  • Approved Refunds: Refunds will be issued to your original payment method within 7-10 business days.
  • Partial Refunds: May apply if the returned item is not in its original condition, has been used, or is missing parts.

Shipping fees are non-refundable unless the return is due to an error or defect on our part.

4. Exchanges

We offer exchanges for defective or damaged items, or if you wish to receive a different size or color.

  • Exchanges are subject to product availability.
  • Please contact us to confirm the availability of the exchange item before initiating the return.

5. Return Shipping

  • Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect product.
  • We recommend using a trackable shipping service or purchasing shipping insurance for returns. ArtPariz is not responsible for returns that are lost or damaged in transit.

Return items to:
ArtPariz Returns Department
3355 Hilltop Drive, Fieldton, Texas, United States

6. Damaged or Defective Items

If your item is damaged or defective upon arrival, please notify us within 48 hours of delivery. Provide the following:

  • A description of the issue.
  • Photos of the damaged or defective product and packaging.

We will offer a replacement, exchange, or full refund for defective or damaged products, depending on your preference.

7. Contact Us

If you have any questions or concerns regarding returns, refunds, or exchanges, please don’t hesitate to contact us:

Thank you for choosing ArtPariz. We are dedicated to ensuring that you are satisfied with your purchases and will make every effort to resolve any issues quickly and efficiently.