Shipping Policy
Effective Date: January 3, 2025

At ArtPariz, we strive to provide our customers with the fastest, most reliable, and secure shipping options. This Shipping Policy outlines the shipping methods, costs, and process for all orders made through ArtPariz. By placing an order, you agree to the terms outlined in this policy.

1. Order Processing

  • All orders are processed within 1-2 business days of receiving payment.
  • Orders placed on weekends or public holidays will be processed the following business day.
  • You will receive a confirmation email once your order has been processed and shipped. This email will include tracking information to help you monitor the delivery status.

2. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping: Estimated delivery within 3-7 business days for domestic orders within the U.S.
  • Expedited Shipping: Estimated delivery within 1-3 business days for faster shipping within the U.S.
  • International Shipping: Delivery times for international orders vary depending on the destination country and selected shipping method. Please note that customs clearance may delay delivery.

Delivery times are estimates and may vary due to factors such as weather, carrier delays, or customs processes for international shipments.

3. Shipping Costs

  • Shipping fees are calculated based on the weight of your order, the shipping method, and the destination.
  • You can see the exact shipping cost for your order at checkout before confirming your purchase.
  • Free shipping promotions may apply for orders over a certain amount. These offers will be clearly noted during checkout.

4. Tracking Your Order

  • After your order is shipped, you will receive an email with a tracking number.
  • You can track the progress of your order using the tracking number provided via the carrier’s website.

5. Delivery Address

  • Please ensure that your shipping address is correct and complete at the time of checkout. ArtPariz is not responsible for delays or non-delivery caused by incorrect or incomplete address information.
  • We recommend that you double-check your address before submitting your order to ensure smooth delivery.

6. International Shipping

  • ArtPariz offers international shipping to select countries.
  • International customers are responsible for any customs duties, taxes, or additional fees that may be imposed by the destination country.
  • Customs procedures may delay delivery, which is outside our control. Please check with your local customs office for additional information.

7. Lost, Damaged, or Delayed Shipments

If your order is lost, delayed, or arrives damaged, please contact us within 48 hours of the expected or actual delivery date. You will need to provide:

  • Your order number
  • Photos of the damaged item and packaging (if applicable)
  • A brief description of the issue

We will work with the carrier to resolve the issue and offer a suitable solution, including replacements, exchanges, or refunds, where applicable.

8. Return to Sender and Redelivery

  • If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, we will contact you to arrange for redelivery.
  • Additional shipping fees may apply for reshipment.
  • Refunds for returned packages will exclude the shipping cost unless the return is due to an error on our part.

9. Contact Us

For any shipping-related questions or concerns, please reach out to us:

Thank you for choosing ArtPariz. We are dedicated to providing a seamless and reliable shipping experience to ensure your order arrives on time and in perfect condition.